Dealer Drive Acceptable Use Policy

1. About this policy

This Acceptable Use Policy applies to each commercial customer of iMotor Pty Ltd (trading as Dealer Drive) with respect to the “Dealer Drive” application and software (Dealer Drive), including dealerships and OEMs (Customer), and each person who uses Dealer Drive through the Customer (User).

It forms part of the agreement under which Dealer Drive is supplied, including any applicable master agreement, product and services schedule, order form or bespoke agreement (Customer Agreement). Our Website Terms of Use and Privacy Policy also apply where relevant. If there is any inconsistency, the Customer Agreement prevails.

The Customer must ensure its Users comply with this Policy and is responsible for their use of Dealer Drive.

2. Proper use

Dealer Drive may only be used for the Customer’s legitimate business activities relating to test drives, demonstration vehicles, loan vehicles and related vehicle or customer management.

Without limiting any obligations contained in the Customer Agreement, the Customer and its Users must:

• use Dealer Drive only within the Customer’s authority and subscription;
• provide accurate information;
• comply with applicable laws;
• ensure access is limited to authorised Users and promptly remove access when no longer required;
• keep login details secure and promptly report suspected unauthorised access or security incidents; and
• obtain all notices, consents and permissions needed to collect, upload, use and disclose information through Dealer Drive.

3. Customer responsibilities

Dealer Drive is a data management and workflow tool. It does not replace the Customer’s own legal, safety, insurance, licensing, vehicle management or identity verification processes or requirements.

The Customer remains responsible for:

• checking that each driver is appropriately licensed, authorised and insured;
• checking the authenticity and currency of driver licences and other identification;
• ensuring vehicles are registered, insured, roadworthy and suitable for use; and
• giving drivers any required notices, instructions, warnings and terms.

4. Prohibited use

In respect of its use of Dealer Drive, the Customer and its Users must not:

• use Dealer Drive for any unlawful, fraudulent, misleading, harmful or unauthorised purpose;
• access, collect, use or disclose information without authority, or upload irrelevant or unlawfully obtained information;
• share accounts, impersonate another person or misrepresent identity or authority;
• introduce malicious code or interfere with the security, integrity or operation of Dealer Drive;
• bypass security controls or attempt to gain unauthorised access to systems or data;
• use bots, scraping tools or other automated means unless we have approved them in writing;
• reverse engineer, copy, resell, sublicense or make Dealer Drive available to another person except as expressly permitted by the Customer Agreement;
• infringe another person’s privacy, confidentiality, intellectual property or other rights; or
• assist or allow another person to do any of these things.

5. Retention Policy

This section applies to Dealer Drive’s commercial Customers, including dealerships and OEMs.

Unless the Customer has a bespoke retention arrangement in place, Dealer Drive will use reasonable endeavours to retain driver licence details and a copy of the relevant customer’s signature collected for a test drive or loan hire for 3 months after collection.

After that period, Dealer Drive may delete or de-identify that information, subject to any legal requirement, security need, dispute, investigation or routine backup process.

The default period does not apply to a Customer that has a bespoke retention arrangement with Dealer Drive. Dealerships and OEMs may request a bespoke period by contacting support@dealerdrive.com.au. A bespoke period applies only once agreed by Dealer Drive in writing.

6. Changes and contact

We may update this Policy in accordance with the Customer Agreement and applicable law. The current version will be made available through the Dealer Drive application or on our website.

Questions and concerns may be directed to support@dealerdrive.com.au.

Version: 9 October 2026